At Filum Co., we are committed to providing a secure, easy, and transparent checkout experience for our customers. Please review our payment procedures below.

1. Accepted Payment Methods

To ensure the highest level of security and fraud protection, we exclusively accept payments via PayPal.

We do not accept personal checks, direct bank transfers, or cash on delivery (COD).

2. How to Pay

Paying for your order is simple and secure:

1. Add your desired items to the cart.

2. Proceed to checkout and enter your shipping information.

3. Select PayPal as your payment method.

4. You will be redirected to the secure PayPal portal to complete your transaction. You can pay using your PayPal balance or a connected credit/debit card.

5. Once the transaction is successful, you will be redirected back to our website, and an order confirmation email will be sent to you immediately.

3. Payment Security

Your financial security is our top priority.

• Secure Transactions: All transactions are processed through PayPal’s encrypted gateway.

• Data Privacy: Filum Co. does not collect, store, or have access to your credit card or bank account information. PayPal handles all sensitive financial data directly.

4. Currency

All prices listed on our website are in US Dollars (USD). If you are paying with a non-USD account, your bank or PayPal may apply a currency conversion rate at the time of purchase.

5. Payment Issues

If you experience any issues during checkout:

• Please ensure your PayPal account has sufficient funds or a valid linked card.

• Check your internet connection and try refreshing the page.

• If the error persists, please contact PayPal Customer Support or your bank.

6. Contact Us

If you have any questions regarding our Payment Policy, please contact our support team:

• Email: info@filumco.com

• Phone: +1 (619) 251-4968

• Address: 843 N Banning BLVD 109, Wilmington, CA 90744, United States

• Support Hours: Monday–Friday: 9:00 AM–5:00 PM (PST)